Policies
Privacy Policy
How Viada collects, uses, and protects the information you share with us.
Information we collect
We collect the information you provide when booking a service, registering for a class, placing an order, or contacting us. This may include your name, email address, phone number, property address, and any documents or photos you upload.
How we use information
- To schedule, deliver, and follow up on services you purchase
- To process payments and issue receipts
- To send confirmations, reminders, and requested resources
- To respond to questions and improve our services
Payments
Payments are processed by our payment provider. Viada does not store full payment card details on its systems.
Sharing
We do not sell customer information. Information is shared only with service providers who help us operate the business, or when required by law.
Your choices
You may request access to, correction of, or deletion of your information by contacting us through the contact page.